Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
AboutTarget:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.
Target UX is a group of design,content,research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target’s guests, team members, and partners. Here, we pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business– and being a part of the team means you will play a critical role for Target’s digital experience by increasing ease, simplicity, value, and delight for every touchpoint.
About the role:
As a Lead UX Operations Manager, you will enable Target’s UX organization tooperatewith clarity, efficiency, and measurable impact. This role focuses on UX portfolio management, analytics, reporting, and capacity planning across the enterprise, providing leaders with the insights they need to align teams to priorities,optimizeworkflows, and scale design impact.
You’llestablishreporting flywheels and data-driven processes that create visibility into UX work, enabling informed decisions about where to invest time and resources. By analyzing trends across business units and portfolios,you’lluncover opportunities to improve team allocation and shape strategies for balancing demand with capacity.
This is a highly cross-functional role that requires strong analytical and change management skills, and the ability tooperateat multiple altitudes - from detailed data modeling to executive storytelling.
Responsibilities:
Lead UX portfolio management practices, including prioritization, dependency management, and investment alignment
Drive capacity modeling, resourceforecastingandorgsizing to balance demand and capacity
Lead adoption of tools, processes, and AI-enabled capabilities that strengthen portfolio visibility and decision-making
Define and operationalize portfolio health metrics, KPIs, and performance tracking
Analyze trends and portfolio data toidentifyrisks, gaps, and opportunities across teams and initiatives
Connect data across tools and systems to create a cohesive view of UX work and impact
Deliver clear, executive-level reporting and storytelling to drive alignment and action
Partner with cross-functional enterprise teams across UX, Product, Technology, and Business to align priorities and improve outcomes
About you:
7+ years of experience in design operations, portfolio management, business management, or related roles in digital product organizations
Expertisein portfolio management disciplines, including capacity planning, prioritization, and investment alignment
Strong analytical skills with the ability to interpret data,identifypatterns, and translate insights into action
Experience designing scalable operating models, planning frameworks, and governance structures
Proven ability to define metrics, assess impact, and evaluate organizational and investment effectiveness
Systems thinker with fluency across tools and the ability to connect data across an ecosystem
Excellent communicator who can distill complex information into clear, compelling narratives for leadership
Demonstrated ability to influence across a large, complex organization and drive alignment across stakeholders
Growth mindset with the ability to lead through change and introduce new ways of working
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_EAmericans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com.Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Application deadline is : 06/05/2026